What makes Provider Partners Connect Care different?

We specialize exclusively in long-term care, bringing deep expertise gained since 2015 through our Medicare Special Needs Plans. Our unique combination of clinical excellence and real-time technology drives better outcomes, reduces costs, and enhances resident satisfaction. Best of all? We take all the risk while you gain all the benefits.

Why focus solely on long-term care residents?

The numbers tell the story: 60% of long-term care residents face hospitalization each year, with significant variations in emergency room usage. We saw an opportunity to transform these statistics through better care coordination and expert primary care support. Our focused approach helps reduce unnecessary hospitalizations while improving quality of life for this high needs population.

How is success measured?

CMS assigns an annual financial benchmark for participating providers and their Medicare beneficiaries. We convert monthly claims data into clear performance scorecards, working closely with your team to enhance care coordination and improve interventions. When we meet performance benchmarks together, we all share in the savings.

Can facilities participate in the program?

Absolutely. Long-term care facilities can earn shared savings for their attributed beneficiaries by partnering with us. We simply ask that you support our quality protocols, engage in care management, and review monthly performance data.

How does this affect Medicare Fee-For-Service payments?

You'll receive enhanced rates above your current Medicare FFS payments. Simply submit claims as usual—we handle the rest. Plus, you're automatically placed in an Advanced Alternative Payment Model, eliminating MIPS reporting requirements and associated penalties.

What quality metrics matter?

We focus on Electronic Clinical Quality Measures (ECQM), including diabetes A1C control, mental health screening with follow-up, and blood pressure management. Our system handles all the reporting—you focus on care delivery.

What is required of facilities?

Three simple things:
  1. Review monthly performance reports with us
  2. Keep CMS Beneficiary Information Notifications available
  3. Allow our technology partner to monitor EHR data for better care coordination
All technology and support services are provided at no cost to you.

Can we opt out if needed?

Yes. Participants can withdraw for the next performance year with no penalties.

What is an ACO?

An Accountable Care Organization (ACO) is a group of clinicians, facilities, and potentially other healthcare providers working together focused on managing the cost, quality, and patient satisfaction of a defined population. The ACO Realizing Equity, Access, and Community Health (REACH) Model is focused on the relationship between the primary care provider and Medicare beneficiary to improve the beneficiary’s overall health and experience.

*The statements contained on this website are solely those of the authors and do not necessarily reflect the views or policies of CMS. The authors assume responsibility for the accuracy and completeness of the information contained on this website.

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